Shipping policy
Delivery & Assembly
We deliver across Singapore with our own delivery crew. Standard delivery includes carrying your furniture into your home, basic assembly where required, and removal of the product packaging after assembly.
There is no separate assembly fee for standard assembly.
Delivery Fees
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Orders S$300 and above: Free delivery
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Orders below S$300: S$30 delivery fee
For selected small items that can be delivered by courier, such as cushions, bowls, home accessories or small wall shelves, please contact us before placing your order. Where suitable, we may arrange courier delivery from S$10 instead of our standard furniture delivery service.
Delivery Lead Time
Delivery time depends on whether the item is currently in stock.
In-stock items:
Delivery is subject to stock availability and delivery schedule, and arranged with you.
Items not currently in stock:
Delivery is subject to stock availability and delivery schedule, and depends on the product, manufacturer, production schedule and shipping arrangements.
Lead times shown on our website or communicated at the time of purchase are estimates and may vary between products.
For items sourced or manufactured overseas, delays may occasionally occur due to manufacturing, shipping, customs, port congestion or other circumstances outside our reasonable control.
If there is a significant change to the expected delivery timeline, we will contact you and provide an updated estimated delivery date.
Once your order is ready, our team will contact you to arrange and confirm the delivery date and time slot.
Stairs & Lift Access
Please let us know before delivery if your property does not have suitable lift access.
Staircase delivery charges are assessed based on the actual delivery requirements, including the size and weight of the furniture, number of floors, staircase layout and manpower required.
We will advise you of any applicable staircase or additional manpower charges before carrying out the delivery.
Customers are responsible for ensuring that the furniture can fit through the property's entrance, doors, corridors, staircases and lifts.
Additional charges may apply if special arrangements or additional manpower are required due to access restrictions that were not disclosed before delivery.
Failed Delivery & Redelivery
Please ensure that someone is available to receive the order during the confirmed delivery time and that our delivery crew has appropriate access to the property.
A redelivery fee may apply if we are unable to complete the delivery due to circumstances outside our reasonable control, including:
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no one being available to receive the order;
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incorrect or incomplete delivery information;
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restricted building or condominium access;
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failure to obtain required management or delivery permits;
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unsuitable lift, doorway, staircase or access dimensions; or
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access restrictions that were not communicated to us beforehand.
Any applicable redelivery or additional manpower charges will be communicated before the next delivery attempt.
Disposal of Existing Furniture
We can arrange disposal of your existing furniture during the same visit.
Disposal is an additional service and charges depend on the type, size, quantity and complexity of the items being removed.
Please request a disposal quotation when placing your order.
Our standard disposal service does not include dismantling or removing items permanently fixed to walls, floors or ceilings.
Delivery Area
We currently deliver within Singapore only.
We do not currently offer overseas delivery.
For restricted-access locations, special delivery arrangements or locations requiring additional permits or charges, please contact us before ordering.
Contact Us
For delivery enquiries or special arrangements, please contact:
Make Living Great Pte. Ltd.
UEN: 202519476E
WhatsApp: +65 8976 9677
Email: hello@makelivinggreat.sg